Job Summary by the Career Balance Team:

A dynamic West Midlands accountancy firm is seeking an Administrative Assistant to join their team. The successful candidate will be responsible for providing administrative support to managers and partners, generating reports, delivering exceptional customer service, maintaining filing systems, and assisting the wider operations team. Key requirements include excellent interpersonal skills, proficiency in MS Office, a background in administration, attention to detail, and the ability to work under tight deadlines. The firm offers a competitive salary, pension scheme, generous annual leave, life assurance benefits, and employee discounts.

Job Description:Administrative Assistant – Accountancy Firm
Monday to Friday – 9am till 5.30pm
Salary: £25,000
Competitive salary.
Pension scheme.
Generous annual leave, including bank holidays (increases with tenure).
Life assurance benefits.
Employee discounts.
My client is currently seeking a motivated and energetic Administrative Assistant to join a dynamic team within one of the largest independent accountancy firms in the West Midlands. With over 35 years of establishment and growth across 6 offices, they pride themselves on delivering top-notch client service while fostering a friendly and community-centric environment.
Key Responsibilities:
Provide comprehensive administrative support to Managers and Partners, particularly concerning client information requests.
Generate reports and information from spreadsheets.
Deliver exceptional customer service by promptly addressing queries and correspondence from clients.
Maintain organised filing systems in adherence to company procedures.
Foster collaborative relationships with colleagues to uphold best practices.
Assist the wider operations team as needed.
Ensure accuracy in client profile completions and documentation.
Liaise with internal colleagues, Partners, and external bodies like HMRC and Companies House.
Verify and input information into the database, ensuring data integrity.

Excellent interpersonal skills for effective communication with staff and clients.
Proficiency in MS Office suite.
Background in administration.
Keen attention to detail and accuracy.
Methodical approach to maintaining records.
Ability to thrive under tight deadlines.
Strong communication skills, both written and verbal.
Capacity to work independently and collaboratively.
Eagerness to learn and adapt to new skills.Location: West Midlands, Droitwich

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