Inbound Sales Advisor

Job Summary by the careerbalance.co.uk Team:

30Job Description:Location: Alcester
Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.
Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales as well as our Support Office in Alcester, Warwickshire. We’re now looking for an Inbound Sales Advisor to join our call centre team in Alcester.
As an Inbound Sales Advisor at Helping Hands Home Care, you will be the first point of contact for prospective customers. You’ll play an integral part in our customers’ care journey as you give expert advice about what type and level of care would be perfect for them. You’ll be working in a friendly team with a high-performance culture, and you’ll be rewarded with a competitive base salary and an uncapped commission structure.
*Main Responsibilities:*
* Answer incoming calls from potential customers, identify their needs and making sure they receive their ideal, bespoke care solution
* Nurture customers through the sales process and manage our CRM database
* Work with sales targets in a fun, energetic environment
* Shifts between 8 am 7 pm Monday – Friday Office based 5 days a week in Alcester
* Weekend working 1 in every 5 weekends working from home, lieu days or pay offered
* Shared Bank Holiday coverage
*What’s in it for you?*
If you enjoy working in a positive, fast-paced environment and are motivated by hitting targets, then this is the perfect role for you! We promote a high-performing culture; when you reach your targets, you’ll have access to an uncapped commission scheme in addition to a generous base salary.
We also offer many other employee benefits, including:
* 23 days’ holiday + bank holiday allowance
* *FREE Blue Light Card* national discount card for hundreds of retailers
* Generous *Refer a Friend scheme* with easy app access
* Access to our *Employee Assistance Program* supporting you in times of need
_Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy._
Job Types: Full-time, Permanent
Pay: £24,000.00 per yearLocation: Alcester