Performance Manager

Job Summary by the careerbalance.co.uk Team:

104Job Description:Do you enjoy working in a team, driving high Health and Safety standards that make you proud, driving performance of not only yourself but also your team, communicating with others at all levels, but most of all love working in an environment where every day is different, and offers you unknown challenges that puts our service as one of the key essentials to us all.  

Then we could have the job for you.
With the rapidly changing environment and all the complexities this brings, working as an Operations Performance Manager will give you a wealth of different activities to sink your teeth into.

We have a great opportunity for a role working at one of the largest treatment works in Oxfordshire where you will be responsible for the day-to-day running of the Oxford Wastewater Treatment plant, where you will overlook the running of the Thermal Hydrolysis Plant (THP), the Sewage Treatment plant and the surrounding Terminal Pumping stations, the liaison into the future capital project upgrade and the managing of a team.

With the impact of our operations on the environment being at the forefront of everything we do, you will be tasked to drive improvements in the operations of your sites and the assets within them, looking at ways to change what we do for the better of all parties, mainly our customers and of course THE ENVIRONMENT.

To achieve your goals, you will need to inspire and motivate your team whilst also being able to empathise and understand each person in your team helping us build a strong team environment.

You will operate out of the main site at Oxford but will visit other sites making a driving licence and car owner essential as you will need to travel throughout your working week. You will work 36 hours a week Monday to Friday, along with participating in an out-of-hours rota for escalations and advice as we are a 24-hour business.

If this is you, we are looking for someone to join our Thames Valley North Operations Team in Wastewater which offers a brilliant opportunity for you to establish a career with Thames Water in frontline operations.

What you’ll be doing as the Performance Manager?

• Health and Safety – This is our number 1 priority for everyone in our team and you will effectively lead the Health & Safety culture of the team as well as driving and creating an environment where good practices are a way of everyday life and total compliance is adhered to.
• Process Management – We need to protect our environment and we are looking for someone who can effectively performance manage our Sewage Treatment Works site compliance by ensuring the site achieves and maintains its required plant availability and reliability to meet quality targets that are set by our regulator.
• Performance Management – Driving the team to achieve optimal performance in terms of work management, along with being responsible for developing the team and introducing new skills and Health & Safety awareness.
• Financial Management – owning and managing the budgetary and financial activities of the team and driving efficiencies into the overall operational budget.
• Customer & Stakeholder Management – ensuring exceptional service to our customers with early personal interventions as required.

As you will be able to see from the above, there are plenty of things to help you feel fulfilled at work and the sense that you have achieved something.

Base Location: Oxford STW – OX4 4XU.

Working Pattern 38 Hours Monday-Friday plus the inclusion onto a standby rota for which you will receive additional payment.

We are looking for an experienced people manager, who can make a difference and has:

• Proven working experience of successfully managing an operational team, being able to demonstrate strong leadership skills and the ability to develop, coach, motivate and engage a team. Connecting and collaborating intensively within your team and across the organisation.
• Experience in leading and demanding a Health & Safety culture, driving and creating an environment where good practices are a way of everyday life and total compliance is adhered to. Ideally, you will be NEBOSH or equivalent qualified.
• A leader with excellent communication and interpersonal skills, with the ability to listen and offer sound feedback. A vision for the business and the wider team, the ability to adapt and be decisive in a rapid fast-paced environment.
• An Engineering background along with the technical knowledge and experience of complex process plants (ideally THP, anaerobic digesters, boilers, sludge dewatering plants, and CHP engines) will be underpinned by a background in wastewater treatment or a similar industry.
• You will have experience managing an operational budget with a structured and proactive approach.
• Proven track record of raising the standards within a team.
• Computer literate. Be able to analyse data on Microsoft Packages such as Excel/word / PowerPoint.

What’s in it for you?

• Competitive salary offering between £45,000-£55,000 per annum depending on your level of experience.
• Annual Leave 26 days holiday per year increasing to 30 with the length of service. (Plus, bank holidays)
• Contributory pension – Defined Contribution – Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

At Thames Water, our purpose is crystal clear – to deliver life’s essential service so our customers, communities and planet can thrive. Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all. But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life’s essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process. Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.Location: South East, Oxford