Product Manager (Senior), eCommerce

Job Summary by the careerbalance.co.uk Team:

60Job Description:Seniority Level: Associate
#Ownership
Here at PerfectDraft, we are on a mission to deliver the ultimate beer experience to our customers’ homes. Our business is at the intersection of ecommerce, technology and brewing. Our core product, the PerfectDraft machine, cools beer to a perfectly-chilled consistent temperature and stores it for up to 30 days. There are more than 40 beers available to drink on PerfectDraft, all in 6-litre returnable kegs, from craft beers to Belgian and German classics. All served exactly how the brewer intended.
Our strategy to launch and grow the PerfectDraft brand, product range and customer base has been via our own Direct to Consumer ecommerce stores in Europe, with presence in 8 countries and now we are expanding this offer in different channels. Machines and kegs are sold, and empty kegs returned and refilled by breweries in a pioneering, sustainable returns loop.
The PerfectDraft team operates integrated with AB InBev, the world’s leading global brewer. This means we have both the autonomy and agility to move fast combined with the scale, expertise and financial backing to transform the way people around the world drink beer at home.
We’re a team of passionate owners who aren’t afraid to dream big because we know that together, we can achieve anything. To build a more sustainable, inclusive and rewarding future. Turning any challenge into an opportunity. So let’s take on the challenge together.
Cheers to dreaming big!
The role:
Following an exciting chapter of high growth, PerfectDraft is now at the scale that we need to redesign our footprint to take us forward into the next stage of expansion within Zone Europe. Therefore, we are seeking a permanent Product Manager (Senior) to focus on our overall e-Commerce
Duties & Responsibilities:
eCommerce feature development – owning the eCommerce roadmap: identifying opportunities from quantitative and qualitative data then scoping, defining and overseeing delivery
Prioritising stakeholder requests with bug fixing to ensure that we are always working on the most important things to benefit the consumer and the business
Process management of delivery through the tech team, whether it is bug fixing or new feature development
Platform optimisation – constantly looking for ways to enhance the performance and improve security of the platform + enable ongoing SEO improvements
Metric tracking – work with our data team to define and track the most important metrics, then constantly monitor to ensure we can solve problems pre-emptively and identify the big opportunities in time.
Training commercial teams on eCommerce tools to ensure we are maximising capabilities + documenting processes
Who we’re looking for:
eCommerce expertise – Managing eComm platforms in a DTC business. Ideally some experience on Magento, but a bias to action and willingness to learn are more important
Technical knowledge – a good understanding of the technical composition of eCommerce products and a curiosity for the potential of new and emerging technologies
Consumer centricity – deep consumer empathy and the ability to translate consumer problems into technical solutions. They must have experience of qualitative and quantitative consumer research to identify problems and validate solutions
Product strategy & delivery – proven track record of creating visions, building roadmaps and translating into actionable user stories.
Commercial acumen – some experience within a sales or marketing function would be preferable. Sound business understanding and the ability to prioritise the features that will deliver the greatest return is essential.
Data – must have a track-record of making data-driven decisions to deliver the right Product. Some SQL knowledge would be a bonus.
Stakeholder management – excellent stakeholder management skills and a strategic mindset to deliver for the long-term but also ready find solutions for burning priorities.
Great communicator & collaborator – always able to explain the why and bring the whole team on the journey to deliver your roadmap. Nuture partnerships with customer service, commercial and tech teams to achieve the product vision.
You will need to be comfortable with working in the office for 5 days a week, if required
Benefits & Perks:
Benefits for you and your family to help your physical and mental health
Competitive parental leave and pension double contributions
25 days holidays per year
Employee benefits to help your physical and mental health and overall wellbeing (travel insurance, gym memberships, discounted services, dental etc.)
A beer allowance to enjoy our brands
2 volunteer days a year to assist your local community
5 employee networks to champion diversity and inclusion
Global Bonus
WPA Private Medical Care
26 weeks paid leave for primary caregiver
What you can expect from us:
In this role, you’ll have the potential to transform our business and your career. You’ll get the support and mentor you need to succeed. We’re a meritocracy, with plenty of room for growth and development, so you know your hard work will be rewarded.
We encourage you to think big and go after your goals. You’ll get to be creative, work with international teams so you can build a global network and have direct control over your career and where it takes you.
As the leading global brewer, we are committed to bringing people together for a better – and more equal – world. A more equal world starts when everyone can thrive. At Budweiser Brewing Group we value the diversity of cultures, perspectives, skills and experiences within our workforce, and we strongly encourage women, people of colour, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
If this sounds like the incredible opportunity you’ve been waiting for, apply today.
#LI-BudweiserUK&ILocation: London