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Senior Waiting Staff

Wise Employment

Job Summary by the careerbalance.co.uk Team:

108Job Description:

  • To ensure all of our guests receive a warm welcome and are treated to the up most hospitality and care during their stay with us – we aim to provide an unforgettable experience

  • To ensure all complaints are minimised and handles professionally as in accordance with our policies
  • To work in line with company policies and manuals
  • Work with the Food and Beverage Manager & Supervisor to maximise sales performance and achieve sales in line with targets
  • Ensure effective control of stock and staff costs in the Restaurant Managers& Supervisor absence.
  • To follow all hotel policies as outlined in your training manual:
  • Serve food and drinks, quickly and efficiently, meeting our five star standards.
  • Keep up to date with current promotions and new products
  • Make customers aware of offers on our great food and drink range
  • To assist in any function or events set ups in accordance with procedures
  • To maintain exemplary billing systems and obtain all payments from customers in accordance with company Policy, and the accurate accounting and processing of all reception sales.
  • To observe and comply with cleaning rotas, health and safety, food and hygiene regulations
  • Ensure high standards of financial and reporting diligence in accordance with company policy
  • To ensure good working relationship with all other departments and communicate information throughout the hotel.
  • To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
  • All other duties as required

Location: Plymouth, Devon

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