Finance and Personnel Administrator

JOB DESCRIPTION Role: Finance and Personnel Administrator Salary: £30,800 Contract Type: Permanent, full-time Responsible to: Finance Manager, Head of Personnel Benefits: 22 days’ annual leave plus bank holidays; Enrolment onto Company Pension Scheme (after 3 months); Access to private health insurance (after 6 months); Access to the Employee Assistance Programme Application closing date: 9am on […]

JOB DESCRIPTION

Role: Finance and Personnel Administrator

Salary: £30,800

Contract Type: Permanent, full-time

Responsible to: Finance Manager, Head of Personnel

Benefits: 22 days’ annual leave plus bank holidays; Enrolment onto Company Pension Scheme (after 3 months); Access to private health insurance (after 6 months); Access to the Employee Assistance Programme

Application closing date: 9am on Thursday 30 October 2025

Apply via the Wigmore Hall websiste: Finance and Personnel Administrator

BACKGROUND

As the UK’s leading chamber music and recital venue, Wigmore Hall presents over 500 concerts each season featuring the world’s leading performers. Wigmore Hall also promotes around 500 Learning events per year, giving schools, families, community groups, hospitals and other organisations the opportunity to take part in workshops, concerts and creative projects both at the Hall itself, across London and further afield.
The Hall also enjoys a close relationship with BBC Radio 3, and many of its concerts are broadcast live to listeners all around the world.

JOB PURPOSE

To provide administrative support across both the Finance and Personnel departments, ensuring the smooth running of day-to-day operations. The role involves a mix of HR and finance-related tasks and requires a high level of organisation, discretion, and attention to detail. The postholder will liaise with internal departments and external suppliers, and will play a key role in maintaining accurate records and supporting core business functions.

MAIN DUTIES AND RESPONSIBILITIES

Finance Administration

Sales and Income Reconciliation

• Daily reconciliation of credit card transactions

• Daily updates to the point-of-sale system (currently Airpos) for refreshment sales

• Run daily concert account reports

• Process cheques and CAF vouchers

Invoicing and Payments

• Process supplier invoices and monitor supplier portals

• Raise and record sales invoices

• Handle invoice queries (internal and external)

• Liaise with the Office of the Director regarding artist contracts and invoices

• Mark artist invoices as received in Xero and update the withholding tax spreadsheet

Financial Records and Reporting

• Maintain concert folders

• Update withholding tax spreadsheet with concert and contract arrivals

• Maintain staff expense allowance spreadsheet

• Maintain credit card records and reconcile receipts

• Prepare expense spreadsheets and attach receipts

• Perform monthly credit control

• Assist with the annual audit, including gathering documentation and responding to auditor queries

HR Administration

Payroll and Employee Records

• Add new starters to Xero

• Remove leavers from the system and issue P45s

• Update tax codes and staff information in the HR system

• Distribute payslips to staff

• Assist with preparing the monthly pension report

• Manage holiday pay for casual workers

• Assist with the monthly payroll, including liaising with House Managers to ensure accurate submission of casual staff hours and payments

Recruitment and Onboarding

• Redact job applications

• Correspond with applicants

• Assist the Head of Personnel with interview arrangements

• Prepare interview packs

• Draft and send quarterly contracts for ushers

• Maintain accurate onboarding and offboarding documentation

General HR Support

• Maintain confidential HR records with discretion and accuracy

• Liaise with the Head of Personnel on policy updates and compliance

• Provide administrative support for HR projects and initiatives as required

PERSON SPECIFICATION

• Demonstrable experience or background in finance administration, including familiarity with financial systems, reconciliation and payroll processes.

• Excellent verbal and written communication skills, with strong organisational abilities and attention to detail.

• Highly motivated, proactive, and flexible in approach, with the ability to manage multiple tasks efficiently.

• Ability to work with tact and discretion when handling confidential matters.

• High level of competence in IT systems including Microsoft Office and financial software.

FURTHER DETAILS

• Wigmore Hall’s usual working hours are Monday – Friday, 10am – 6pm.

• Balance of hybrid working will be agreed with the successful candidate.