Vox Network Consultants Limited
Job Summary by the careerbalance.co.uk Team:
132Job Description:Role Purpose
- To manage the operation of the procurement and temporary accommodation teams, to deliver a good supply of suitable, well maintained temporary accommodation, overseeing the procurement and renewal of accommodation to fulfil this, and managing contracts with suppliers across all accommodation types rigorously, effectively and a legal, ethical and accountable manner.
Responsibilities
- To be responsible for the direct line management of staff including; the recruitment, induction, and work allocation so as to ensure adequate levels of service and support are maintained at all times and facilitating and evaluation of training and development needs, operating the Council’s grievance, disciplinary, appraisal, performance and sickness absence and other Corporate and Departmental procedures when required.
- To oversee customer focus and the highest standards of professional practice in delivering and maintaining an understanding of the customer base and its requirements to help develop and improve services, integrating good practice with the service delivery model, managing customer expectations of the service always seeking to meet or exceed those expectations and resolving customer complaints effectively.
- Promote a culture where diversity and inclusion are valued and harnessed to the benefit of customers and employees, by communicating effectively internally and externally with stakeholders and customers; setting out the Council’s vision and always engaging with integrity; working collaboratively with partners to deliver business objectives.
- To deliver on all key performance and service standard indicators set for the Temporary Accommodation and Procurement service, ensuring all functions in relation to procurement and management are carried out; agreeing HoT’s, service level agreements and ensuring legal processes are followed in procuring stock, lease renewals, handbacks, pay outs against the bond guarantee scheme, etc.
Requirements
- The ability to lead & manage a public facing organisation or team of staff developing and maintaining projects to procure and manage accommodation for homeless households, in a ‘political’ environment and a broad understanding of the public policy issues affecting local government, social housing and social landlords
- A working knowledge of housing law relating to security of tenure, homelessness, and landlord and tenant and the ability to monitor contractual liabilities in relation to the procurement and management of accommodation.
- Ability to manage complex budgets and demonstrate an understanding of the principles of financial administration in the purchase of goods and services, and researching market rents in the district.
Contract
- Monday to Friday 9am to 5pm (Hybrid Position)
- PAYE via Umbrella
- Pay negotiable depending on experience
- Initial 3 to 12 month contract with the opportunity to extend
If you are interested in this position AND meet the requirements, APPLY NOW!Location: South East, West London
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