Senior Waiter

Other The main responsibility of our Senior Waiter is to ensure that our service runs smoothly and efficiently, providing exceptional guest experience. A Senior Waiter will assist in preparing for and serving food, maintaining cleanliness and hygiene standards and ensuring guest satisfaction throughout. The Senior Waiter plays a crucial role in ensuring the guests have […]

Other

The main responsibility of our Senior Waiter is to ensure that our service runs smoothly and efficiently, providing exceptional guest experience. A Senior Waiter will assist in preparing for and serving food, maintaining cleanliness and hygiene standards and ensuring guest satisfaction throughout.

The Senior Waiter plays a crucial role in ensuring the guests have a pleasant and memorable experience, and therefore a keen eye for detail and enjoyment of working in a team-oriented environment is essential.

A Senior Waiter

• Assists with the preparation and setup of dining service, ensuring food items are ready for the guests.
• Greets guests warmly and professionally, presenting menus and providing information about food and menu options and dietary restrictions.
• Takes accurate food and beverage orders from guests and delivers them promptly to the kitchen.
• Monitors and replenishes food and beverage items throughout service to ensure availability and freshness.
• Maintains cleanliness and hygiene standards in all dining areas, including chairs, tables, countertops and all equipment.
• Ensures food items are properly labelled, stored and handled in accordance with health and safety regulations.
• Assists with guests’ specific requests or dietary requirements, providing suitable alternatives where possible..
• Serves dishes in a professional and gracious manner, ensuring adherence to quality and presentation standards.
• Anticipates guests’ needs and promptly responds to their requests or concerns.
• Clears and cleans tables promptly once guests have finished their meals, ensuring a clean and inviting atmosphere.
• Assists in restocking supplies and inventory management, notifying the supervisor or manager when items are running low.
• Collaborates with the kitchen and other hotel staff to ensure smooth operations and timely service.
• Assists in resolving guest complaints or concerns relating to service, escalating issues to a manager where and when appropriate.
• Maintains a positive and professional attitude while interacting with guests, colleagues and management.
• Attends team meetings and training sessions to enhance knowledge and skills related to service and wider hotel operations..
• Upholds the hotel’s standards of guest care, ensuring guest satisfaction at all times.
• Maintains facilities, services and promotions to effectively communicate information to guests.