Accreditation Scheme Administrator

Accreditation Scheme Administrator 12-month FTC, 17.5 hours a week (0.5FTE) £33,197 (pro rata salary of £16,598)  About us BVA is the largest membership community for the veterinary profession in the UK, we champion, support, and empower more than 19,000 vets of all ages, stages, and disciplines.   We’re looking for an experienced administrator to help us […]

Accreditation Scheme Administrator

12-month FTC, 17.5 hours a week (0.5FTE)

£33,197 (pro rata salary of £16,598) 

About us

BVA is the largest membership community for the veterinary profession in the UK, we champion, support, and empower more than 19,000 vets of all ages, stages, and disciplines.

We’re looking for an experienced administrator to help us deliver the Great Workplaces by BVA accreditation scheme and ensure it runs smoothly, efficiently, and to the highest standard.

This is a new role for BVA and will be a great opportunity for a highly organised administrator to make their mark. If you enjoy managing processes, supporting customers, and keeping everything on track, we’d love to hear from you.

You’ll be the first point of contact for enquiries about the scheme, managing applications, renewals, and assessments, and keeping accurate records of all activity. You’ll work closely with our accreditor team to coordinate schedules, monitor deadlines, and make sure every part of the process runs seamlessly.

You’ll also play a key role in supporting clients throughout their accreditation journey – from onboarding through to survey delivery and results sharing – providing excellent customer service and ensuring GDPR standards are upheld. Alongside this, you’ll help track performance, gather feedback, and contribute to the continuous improvement of the scheme.

We’re looking for someone who is proactive, well-organised, and comfortable juggling multiple priorities. You’ll have experience in a varied administrative role, strong communication skills, and the confidence to liaise with colleagues, clients, and external stakeholders. CRM or database experience will be an advantage, and above all, you’ll bring a professional, friendly approach to everything you do.

In return, we offer a supportive and collaborative working environment where your work will directly contribute to improving veterinary workplaces across the UK.

Benefits

·       The 17.5 hours contracted should be worked across at least three days a week, and we’re open to discussing what days and hours would work for you.

·       Annual leave allowance of 25 days (excluding public holidays) for full-time equivalent staff (for part-time roles, holiday allowance is worked out on a pro rata basis).

·       One day paid wellbeing day per year to provide you with dedicated time to focus on your own mental and physical wellbeing.

·       One day paid leave per year to undertake voluntary work within the community or to support any reasonable charitable institution or cause.

·       Roles at BVA are hybrid. This typically means working 40% of your hours from our London office – a beautiful period building close to Oxford Circus, Regents Park, and Marylebone High Street.

·       Enrolment into a pension scheme provided by Aviva (Employer = 6.5% / Employee = 5%).

·       Opportunities for learning and development.

·       A wide range of discounts from leading brands via Perkbox.

·       A number of staff social events throughout the year.

·       Well-behaved dogs are allowed to be brought to the workplace on a regular basis subject to agreement and various conditions being met.

How to apply

Please submit your CV along with a cover letter (maximum 700 words) that clearly demonstrates how you meet the job description and person specification. We’re keen to learn about your experience, and see your ability to write clear, engaging, and concise copy, so staying within the word limit is essential.

Closing and interview dates

·       Closing date – 5pm on Wednesday 17 September

·       Interviews will be held remotely on Friday 26 September.

We’re making sure that our members’ work is understood and valued by the public, that they’re supported to grow and thrive both personally and professionally, and that their expertise is heard and respected by the people shaping our national policies.

BVA is strongly committed to equality, diversity and inclusion, and we encourage applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit/membership sector.

No agencies please.