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Cluster General Manager

  • Permanent
  • London
  • The Gym Group, London, EC1A

The Gym Group

The Gym Group is seeking a Cluster General Manager to oversee gyms in South London, reporting to the Regional Manager. This role involves leading a primary gym and managing 3-4 additional sites, focusing on operational excellence, member service, and commercial performance. The successful candidate will coach General Managers, maintain high standards, and drive revenue growth. They should possess strong leadership, communication, and organisational skills, along with a passion for health and fitness. Qualifications in fitness and first aid are desirable but not essential. The Gym Group promotes diversity and encourages applications from all backgrounds.

Cluster General Manager Based: Gyms within your region (South London) Reporting to: Regional ManagerHere at The Gym Group, we believe we’re simply the best in our industry! Our amazing teams have the skills, abilities, and can-do attitudes that make this a great place to work.We’re not like any other gym company; we are The Gym Group
– a place where you can BeYouWithUs and perform to your absolute best.

We’re the UK’s 2nd largest gym business and the 4th largest in Europe.

Recognised as a Top 50 Best Place to Work and holding Investors in People Gold, we invest in our people so they can thrive, grow, and succeed.

About the role As a Cluster General Manager, you’ll lead your home gym and oversee 3-4 additional sites within your region.

You’ll be responsible for driving operational excellence, leading and developing General Managers, and ensuring every site delivers exceptional member service, a safe and compliant environment, and strong commercial performance.Day-to-day, you’ll: Coach and support General Managers to achieve site targets Build engaged, high-performing teams and develop future leaders Maintain safe, well-presented gyms that meet brand standards Deliver an outstanding member experience, improving satisfaction scores Drive revenue growth, manage costs, and maximise profitability Lead community engagement and marketing initiatives across your sites About you Proven leadership of multi-site or high-performing teams Strong communication and organisational skills Commercial awareness and drive to achieve targets Experience developing talent and succession planning A passion for health and fitness and being a true brand ambassador Level 2 Fitness Instructor or Level 3 PT qualifications, and Emergency First Aid at Work (EFaW) certification are desirable but not essentialSo, we’ve told you about us and this exciting opportunity
– now it’s over to you! Click Apply and tell us about YOU.

We actively encourage applications from diverse backgrounds and believe in true culture and value alignment.If you have a disability that makes it difficult to complete your application online, please email your CV to or call and our Recruitment Team will be happy to help.d02fcfcb-6df4-40ee-95cf-3eb059ce3173

Source
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