Marketing Assistant

The Wigmore Hall offers an exciting opportunity for individuals starting their marketing careers, focusing on digital tools, audience communication, and content creation. This role provides hands-on experience in arts marketing and communications at a prestigious classical music venue. Responsibilities include administrative support, campaign assistance, and digital tool management. Essential skills include excellent customer service, attention to detail, and strong organisational abilities. The full-time position offers a salary of £28,150, 22 days of annual leave, and various benefits, with applications due by 9.00 am on 25 July. Further details can be found on the Wigmore Hall website.

With a strong focus on digital tools, audience communication, and content creation, this is an excellent opportunity for someone at the beginning of their marketing career to gain hands-on experience in a busy and creative environment. The role offers scope to learn and develop a wide range of skills in arts marketing and communications, while contributing to one of the world’s leading classical music venues.

Please visit the Wigmore Hall website for the full job description and application form. 

Application deadline: 9.00am on Friday 25 July.

Job Purpose

To provide assistance to the Marketing team.

Main duties and responsibilities

Administrative Support:

• Monitor public-facing email inboxes and support the wider team with day-to-day departmental tasks.
• Check sales and campaign reports, support invoice processing, and liaise with other departments on cross-organisational projects.
• Coordinate Wigmore Hall’s presence at annual Freshers Fairs, including liaising with casual staff and managing email sign-ups.
• Assist with the administration of Wigmore Hall’s live-streamed concerts, including liaison with presenters and seeking permissions for copyright works.

Campaign Support:

• Maintain Wigmore Hall’s presence across event listing websites, ensuring accurate and timely information for all concerts and activities.
• Support the Social Media Manager in creating engaging content, including research and copywriting for posts across all platforms.
• Assist in the development of short-form video content, contributing ideas and helping with filming and editing where appropriate.

Digital and Data Tools:

• Using the platform Wordfly to assist in the creation and scheduling of email campaigns for the Development and Learning teams.
• Support monitoring of Wigmore Hall’s Google Ads charity grant, reviewing campaign performance and suggesting areas for optimisation.
• Gain familiarity with the Hall’s CRM and analytics systems, helping to ensure accurate data and reporting.
• Assist with updating content and event pages on Wigmore Hall’s website using the CMS system Wagtail and digital planner ArtsVision.

Person specification

Essential:

• Excellent customer service and interpersonal skills.
• High level of accuracy and attention to detail.
• Proactive, positive and enthusiastic approach to work.
• Strong organisational skills and ability to manage time effectively.
• Able to meet deadlines and balance multiple priorities.
• Comfortable working both independently and as part of a small, collaborative team.

Desirable:

• An interest in classical music and Wigmore Hall’s artistic programme
• Familiarity with social media platforms and digital content creation
• Experience using email marketing platforms, Google Ads, or CRM systems. 

Salary: £28,150.

Contract Type: Full-time.

Benefits:

• 22 days’ annual leave plus bank holidays
• Enrolment onto Company Pension Scheme (after 3 months)
• Private health care cover once probationary period of 6 months is completed successfully
• Access to the Employee Assistance Programme
• Opportunities for training and development
• Hybrid working is currently possible, but a regular presence at Wigmore Hall is required