Senior Account Manager

Havas Helia seeks a proactive and driven Senior Account Manager to enhance its customer engagement initiatives in the UK. The role involves managing diverse marketing projects, including brand campaigns and digital content, while fostering strong client relationships. Candidates should demonstrate a passion for marketing, particularly in luxury and automotive sectors, and possess excellent communication and organisational skills. Havas Helia values collaboration and continuous learning, emphasising a can-do attitude and the importance of personal development. The agency is committed to equal opportunities and encourages applicants from all backgrounds. This is a permanent position within a dynamic team.

Agency :
Havas Helia
Job Description :
Here at Havas CX helia, we’re on a mission to become the best customer engagement agency in the UK.
And you’re a big part of making this happen
Better together
What’s the secret to our success? The power of collaboration. Whether that’s across our two teams in London and Cirencester – or our far-reaching global network.
18 countries, 1,200+ people, 25 Villages.
When you work with us, you’ll also be joining Havas CX – an international group dedicated to delivering meaningful customer experiences across the entire customer journey.
Your new colleagues will include the strongest CX minds from a global talent pool. You’ll be in good company.
Together we transform brands through our unique approach.
Your future
Helping brands strengthen their consumer relationships is what we’re all about – flexing and blending our creative and data skills to make each and every interaction truly meaningful.
But it’s not just brands we empower. Working for Havas CX helia means you’re working for a company that loves to empower its people, too.
While you bring the can-do, entreprenial attitude, we’ll equip you with the skills to pull off big ideas – and everything else you need to make the most of your natural talents.
Both professionally and personally, we help you make a difference – so you can enjoy a rewarding career in our industry.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Role Senior Account Manager
Reporting to Business Director
We are looking for a proactive, driven and curious Senior Account Manager to work on one of our flagship accounts.
Responsibilities

• You’ll be working on a very diverse range of projects from brand and product advertising campaigns across channels, original still and moving image asset origination, local market adapts of global work, design briefs, customer magazine, web campaign landing pages and national and local level brand activations.

• Would therefore suit candidates experienced in a broad range of marketing disciplines – particularly paid social, original editorial content, campaign localisation and product shoots

• An interest in luxury and automotive with a driving licence is desirable – passion and experience in sector even more so

• Self-starter who is solution oriented and knows how to ‘make things happen’, builds great rapport and develops strong client relationships

• Can plan efficiently and effectively so that work is brilliantly executed at all times

• Liaising with all internal departments including Creative, Planning, Resourcing, Design as well as Havas sister agencies and other 3rd party agency partners

• Can confidently present work and proposals to clients

• Demonstrate proactive management of campaigns, successfully pushing projects forward and managing timelines, plus agreed budgets to avoid over burning. Should demonstrably add value to the strategic and creative direction of all campaigns – will challenge the status quo

• Managing client expectations and delivering against these expectations

• Ability to think on your feet and remain calm under pressure

• Displays high levels of commercial acumen – provide accurate forecasting and ensure all finances are accurate and timely

Attributes/Competencies

• A relentlessly can-do attitude, approaching every challenge as an opportunity to test, prove and improve yourself and bring others with you

• A great team player – proactively and frequently providing reliable support to your colleagues no matter what the task

• A constant thirst for learning – seeks out opportunities to learn from your colleagues or volunteering to support new projects

• Have an opinion – don’t just be a bystander

• Having an adult attitude to solving problems and dealing with difficult conversations

• Responds quickly to queries from internal stakeholders and clients and acts decisively when problems are highlighted.

• Preparing well for 1:1’s and development conversations – taking the initiative for driving your own development with the support of your line manager

• A passion for marketing and engaging customers

• Methodical, with strong attention to detail

• Experience of managing multiple projects simultaneously

• Strong knowledge and experience of using Microsoft Office suite including Excel, Word and PowerPoint

• Experience in digital channels and marketing technology

• Confident and effective communicator

We take pride

• We care more about:
  Our clients’ businesses
  The work we make
  The people we make it with
• We set the bar high in everything we do:

We take personal responsibility for the quality of everything that goes out the door. How it is presented, how it is sold, and how it is crafted. We are proud of everything we make and value the support of others to get the work from good to great.

• We are ambassadors for helia:
  in the presence of others, whoever they are, we exude our values and behaviours. We make sure nobody is unclear about what we stand for and why.

We’re constantly curious

• We ask the right questions:
  To ensure we start every job with the right knowledge
  to improve every job through past experiences
  to drive better business outcomes for your brand
• We value continuous learning:
  Dedicating time to get to know our clients’ worlds, our industry, and more importantly, our own personal development.
  We are customers of our clients.
  We share what we learn with our teams
  We get stuck into new techniques and technologies that can improve our working day and the work we make.
  We value the importance of learning from our mistakes.

• We make meaningful connections:

We take the time to get to know our clients as human beings, who they are, how they like to work and what matters to them To ensure we understand the measures of success and how to make a difference to our client’s business
We never settle

• We are driven
  We drive projects forward and go the extra mile all with a smile on our faces.
• We are determined

We have a positive, can-do attitude to any challenge we face.
We don’t accept ‘impossible’ we find ways to say yes.

• We are restless

We don’t accept received wisdom or the status quo
We are confident to challenge appropriately, to get to better business outcomes

• We are ambitious

We are focussed on our client, agency, team and individual goals We take our work seriously but not ourselves We believe working together supercharges our ambition
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Here at Havas helia across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Contract Type :
Permanent
Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.