Customer Success Agent

Job Summary by the careerbalance.co.uk Team:

30Job Description:Join a renowned telesales and lead generation firm committed to expanding face-to-face selling opportunities for our partner companies. We pride ourselves on delivering not just outcomes but fostering enduring relationships, positioning us as an indispensable asset to our clients’ enterprises.

Company Overview: Dedicated to driving client success through tailored telesales campaigns and nurturing a robust customer base, our team is seeking Client Success Agents (CSAs) to play a vital role in initiating outbound calls, cultivating new business prospects, and establishing a qualified pipeline for our clients.

Job Overview: We’re looking for enthusiastic individuals eager to excel within a winning team environment as Customer Success Agents. While prior sales experience isn’t mandatory, a background in customer service or telesales is advantageous. Our comprehensive training program ensures you acquire the necessary skills for success. Post-training, enjoy the flexibility to work remotely while delivering a minimum of 16 hours per week, preferably 32 hours across Monday to Thursday—no Fridays!

Here’s what you’ll be doing:

• Conducting telesales campaigns and initiating outbound calls.
• Generating new business appointments and cultivating a qualified pipeline.
• Ensuring client satisfaction and meeting personal performance targets.
• Collaborating with team leaders to optimize campaign strategies.

Here are the skills you’ll need:

• Strong communication and interpersonal abilities.
• Eagerness to learn and adapt in a fast-paced environment.
• Proficiency in customer service or telesales is advantageous.
• Self-motivated with a proactive approach to tasks.

Here are the benefits of this job:

• Competitive starting salary of £17,600 during the 6-month probationary period, escalating to £24,000 annually thereafter.
• Regular working hours from 9 am to 5 pm, Monday to Thursday, with a lunch break.
• Perfect opportunity for graduates seeking sales exposure.
• Comprehensive training program to enhance your sales skills.

Advantages of Pursuing a Career in this Sector: Embark on a career in sales, gaining invaluable experience and skills transferable across industries. Telesales offers a gateway to diverse career paths, honing communication, negotiation, and relationship-building proficiencies critical for professional growth.

Work Permissions:
You must possess the right to work in the United Kingdom. Visa sponsorship is not available at this time.

Discover an exciting career as a Telesales Agent. Apply now to seize this opportunity and kick-start your journey in sales!Location: West Midlands, Birmingham