General Manager

The Royal Forest in Epping Forest is seeking an experienced General Manager to lead its newly opened Pub with Rooms. This transformed site features a 150-cover dining room, a 95-cover bar, a garden with over 100 covers, and 31 boutique bedrooms. Heartwood Collection, recently recognised as one of the Sunday Times Top 100 Best Places to Work, offers a vibrant work environment with a commitment to fresh, seasonal food. The ideal candidate should possess a minimum of three years of General Manager experience, strong leadership skills, and a track record of delivering business growth. The position includes competitive salary, bonuses, and benefits.

The Royal Forest, Epping Forest

General Manager

Our fifth Pub with Rooms opened in Epping Forest in November , and we have an amazing opportunity for a very experienced General Manager to join our fantastic team in our newest opening with rooms. The site has undergone a massive transformation with a 150 cover dining room and additional bar seating for 95 covers as well as a beautiful garden with over 100 covers and 31 beautiful boutique bedrooms.

Recently announced in the Sunday Times Top 100 Best Places to Work , Heartwood Collection is an award-winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities serving great fresh, seasonal food. Brasserie Blanc, the French brasserie business inspired by Raymond Blanc and Heartwood Inns is renowned for being a home-from-home.

Our strength is in our enduring community of like-minded individuals; warm and genuine to our core. Unforgettable moments are rooted in our commitment to seasonality, the curiosity of our people, and the pleasure of our guests.

General Manager– The Ideal Candidate:

• Minimumof3yearsGMexperience
• Willhaveagreatpresenceandavibrantpersonality
• Strongleadershipandinterpersonalskills
• Bearealteamplayerwhothrivesonmotivationandempoweringyourteam
• Willhaveexperienceinrunningbusyoperationsandoverseeinglargeteams
• Abilitytomaintainhighstandardsacrossallareasofthebusiness
• Youmustbecommerciallyandfinanciallyminded
• Provenexperienceindeliveringbusinessgrowth,budgets,staffretention
• Excellentatproblem-solvinganddecisionmaking
• Abilitytoworkunderpressureandhandlebusyservicetimes

General Manager– What we offer:

• Competitive salary plus Tronc
• Quarterly bonus
• Private Healthcare with Bupa
• Employee Assistance Program with Hospitality Action
• 28 days of holiday
• Additional holiday – option to buy an extra 5 days holiday per year
• Enhanced Maternity & Paternity package
• Stepping Stones – Our industry-leading training and development platform which supports progression for those who want it.
• Coaching and Mentorship program to support your career progression
• Refer a Friend Bonus up to £1500
• Instant access to pay you have already earned through EarlyPay
• 50% off food at any Heartwood Inns or Brasserie Blanc
• 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
• A thoughtful gift to celebrate your birthday
• Long Service Recognition Awards
• The Pantry 100s of retailers and experience discounts through Reward Gateway
• Cycle to Work Scheme

Our investment in your development.

Heartwood Collection has over 40 sites and we aim to grow to 61 sites by 2027 and include pubs with rooms. This could add up to 500 bedrooms to The Collection in the next 4 years. We hope you can be as excited as we are about the opportunities this will provide for you to take

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