Casual Spa Receptionist

Aman Spa at The Connaught is seeking a talented Spa Receptionist to join their team on a casual basis. This prestigious 5-Star hotel in Mayfair, known for its bespoke service and luxury amenities, offers an excellent salary and a comprehensive benefits package. The successful candidate will provide courteous service, managing guest interactions and bookings efficiently while maintaining high service standards. Previous experience in a luxury spa environment is preferred. The role promises opportunities for career development and various employee rewards, including financial stability, health support, and social events.

Casual Spa Receptionist

Aman Spa at The Connaught

Excellent salary, and Fantastic benefits package

We are looking for a talented Spa Receptionist on a casual basisto join theAman team at the award-winning 5-Star Connaught Hotel.

Found at the heart of Mayfair village, The Connaught blends tradition with contemporary flair. With its bespoke service, 3,000-piece art collection, three Michelin-starred restaurant Hélne Darroze at The Connaught and Londons only Aman Spa, it has always been the choice for connoisseurs of the art of living well. Jean-Georges at The Connaught offers all-hours informal gourmet dining; and the exquisite Connaught Bar has won prestigious awards for its masterful mixology.

The Aman Spas mission is to ensure that every guest experiences an individually bespoke treatment, creating a total awakening of the senses, to ensure they emerge relaxed, fulfilled and with a renewed enthusiasm for life. We believe that only a truly holistic approach to well-being can create a sense of physical, emotional, mental and spiritual balance.

As Spa Receptionist, you will provide a courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times. You will be responsible for greeting guests in a warm friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face to face or over the telephone.

You must be passionate, motivated, welcoming and highly organised to ensure that all bookings and requests are attended to without any delays. You will need to be well presented, have excellent communication skills and a pleasant telephone manner. You need to work well under pressure with excellent ability to co-ordinate guest flow and bring good administration skills.This is a fantastic opportunity for an individual who is looking to further their skills and to develop their career in a busy spa environment.

We anticipate applicants will have previous experience as a Spa Receptionist and will have worked in a similar role within a luxury Spa.

Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication we offer you:

• Financial Stability

  Excellent salary package.

  Family Friendly company policies including enhanced Maternity and Paternity Pay.

  Holiday allowance increase after 3 and 5 years of service.

  Travel Season Ticket Loans.

  Pension Scheme*.

  Health and Wellbeing Support

  Subsidised monthly Podiatrist and Masseuse treatments.

  Free online GP video consultations.

  Flu vaccination vouchers*.

  Eye test vouchers and contributions towards glasses*.

  24-hour employee assistance helpline.

  On and off-site Occupational Health Service.

  Death in Service salary contribution.

  Various wellbeing activities focused on mental and physical health.

  A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.

  Recognition and Career Development

  Referral Scheme Introduce a Star where you can earn up to £1,500*.

  Instant employee recognition and award programme with generous prizes.

  Employee of the month nominations with generous prizes.

  Additional paid day off to celebrate your Birthday.

  Internal transfer and promotion opportunities.

  In-house training and development team with a strong focus on career progression and personal growth.

  Long service awards.

  Memorable experiences

  Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne Hotel Group.

  Hotel Guest Experience Stay* including an overnight stay and wining and dining at our infamous restaurants and bars.

  50% Food and Beverage discount* across the Maybourne Hotel Group.

  Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Staff Party, Annual Staff Children Party, etc.)

  Wedding and Baby gifts.

  Retirement functions.

  *Terms and conditions apply to all benefits.

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