Commercial Coordinator

Appello is seeking a Commercial Coordinator for a hybrid role based in New Milton, offering a salary between £28,000 and £30,000, depending on experience. The position, starting in June or July 2025, requires a minimum internet speed of 5 Mbps upload and 15 Mbps download. Candidates should have strong communication skills, a background in coordinating business services, and advanced proficiency in Excel and Microsoft 365. Responsibilities include managing contracts, ensuring compliance, and liaising with customers regarding billing. Appello promotes equal opportunities and values a commitment to community support.

COMMERCIAL COORDINATOR
Hours: 35 hours per week
Shift pattern: Monday – Friday 09:00-17:00
Salary: £28-30,000 per annum dependant on experience
Location: Hybrid – New Milton
This role is a UK based role and any remote work must also be within the UK.
Start Date : June /July 2025
For this role, you need 5mpbs upload and 15mpbs download internet speed
Appello Perks
23 days holiday rising to 25 with length of service
We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
24/7 employee assistance programme with an easily accessible app!
Family and friends’ discounts on our services & products
Pension Scheme, up to 4% Company matched
Free on-site parking
ABOUT YOU
You must possess a genuine desire to help the community, be empathetic and attentive to our customer’s needs.
QUALIFICATIONS
A good general standard of secondary education.
GCSE Grades A-C or equivalent or NVQ Level 2/3.
A business related qualification is desirable.
EXPERIENCE
Proven track record in coordinating business services/requirements
Communication at B2B level and an understanding of good business practice is essential.
Highly effective & professional written and verbal communication, relevant work history to evidence this.
KNOWLEDGE
Computer literacy is essential.
Advanced Excel skills are fundamental in this role alongside good level of skill in Word, Outlook and Microsoft 365 suite.
The ability to interpret, handle and analyse large data sets is essential.
Core administration skills including letter writing and organisational skills are required. In addition, some advanced Word skills are required.
PERSONAL QUALITIES
Ability to work under pressure
Highly motivated self-starter with excellent commercial acumen.
Highly organised
Reliable
To use initiative in problem solving
Excellent interpersonal skills
Ability to communicate effectively with people at all levels
Flexible approach to multi-tasking
Strong customer focus
Polite telephone manner with customer service skills
Attention to detail is essential
THE ROLE
As a Commercial Coordinator at Appello you will be responsible for ensuring all Appello customers have contracts set up for legal and billing purposes.
Key responsibilities will include:
Creating contracts and maintaining the contract database
Monitoring contract performance, renewals, and compliance
Ensuring all issued sims are being invoiced for working with the Sim Card Asset Manager
Highlighting risks and commercial opportunities in existing agreements
Communicating with the customer to arrange billing outside of warranty and organise purchase orders
READY TO APPLY
If you are interested in this role please upload your CV and answer a few questions about yourself
OTHER INFORMATION
This is an exciting time at the Appello group – we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.
We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.
If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on