Supervisor

Steak and Company, a premium casual dining restaurant group, is seeking an experienced Supervisor to join its team. The role involves leading the service team, ensuring smooth operations, and delivering exceptional hospitality. Responsibilities include opening and closing the restaurant, supervising staff, greeting guests, taking orders, and maintaining cleanliness. Candidates should have prior supervisory experience in hospitality, strong leadership skills, and the ability to multitask in a fast-paced environment. The position offers a starting salary of up to £19.21 per hour, rising to £19.71 after probation, along with various benefits such as staff meals and discounts.

Supervisor Up to £19.71 per hour including tronc

About Us:

Steak and Company is a premium casual dining restaurant group renowned for its exceptional steaks, vibrant atmosphere, and unparalleled customer service. With a commitment to delivering a memorable dining experience, we pride ourselves on the quality of our food, the warmth of our hospitality, and the passion of our team members. Join us in creating unforgettable moments for our guests in an environment where excellence is the standard.

Position Overview:

We are seeking an experienced and motivated individual to join our team as a Supervisor. As a Supervisor at Steak and Company, you will play a key role in leading and inspiring our service team to deliver exceptional hospitality and ensure smooth operations during each shift. If you have a passion for hospitality, strong leadership skills, and a commitment to excellence, we want to hear from you.

Responsibilities:

• Open and close the restaurant according to established procedures, including setting up and closing down equipment, ensuring cleanliness and organization, and securing the premises
• Supervise and train front-of-house staff on proper service standards, including greeting and seating guests, taking orders, and delivering food and beverages
• Greet and seat guests in a friendly and welcoming manner
• Give knowledgeable food and beverage recommendations
• Take orders accurately and efficiently, utilizing our point-of-sale system
• Deliver food and beverages promptly and accurately to guests’ tables
• Maintain cleanliness and organization in the dining area
• Collaborate with kitchen staff and other servers to ensure smooth service flow
• Upsell menu items and promote specials to maximize revenue
• Handle cash and card transactions accurately and responsibly
• Ensure compliance with health and safety regulations at all times

Requirements:

• Previous experience in a supervisory role within the hospitality industry
• Excellent leadership and communication skills
• Strong customer service orientation and problem-solving abilities
• Ability to multitask and thrive in a fast-paced environment
• Knowledge of food and beverage operations, including POS systems and inventory management
• Flexibility to work evenings, weekends, and holidays as needed

Benefits:

• Up to £19.21 hourly starting salary and a raise to up to £19.71 after probation- inclusive of tronc
• A free staff meal on shift
• 50% discount on food and drink
• Peoples Pension scheme contribution after 3 months
• Recommend a friend scheme with great bonuses per individual referral
• A fast-track career progression and CPL training

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