Goods Receiver

Brown's Hotel, established in 1832, is London's first hotel and a prestigious landmark located in Mayfair. As part of Rocco Forte Hotels, it offers guests a blend of local character and world-class hospitality. The hotel is currently seeking enthusiastic Goods Receivers to support the Purchasing Manager. Responsibilities include managing deliveries, inspecting products, and ensuring inventory quality. The role requires attention to detail and physical stamina. Candidates should be committed to high standards and exceptional service. Rocco Forte Hotels offers numerous employee benefits, including discounts, development opportunities, and a supportive work culture focused on excellence.

Our hotel

Brown’s Hotel, part of the Rocco Forte Hotels group, is London’s first hotel, opening in 1832 on Albemarle Street. With a rich history, it has become a prestigious landmark, welcoming distinguished guests. Located in the heart of Mayfair, it offers easy access to Bond Streets luxury boutiques, Dover Street Market, The Royal Academy of Arts, and independent galleries. Brown’s embodies Rocco Forte Hotels’ philosophy of blending local character with world-class hospitality.

Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.

Your key responsibilities

Join our dynamic team as a key support role under the Purchasing Manager, where you’ll play an integral part in ensuring the smooth flow of goods into our hotel operations. As a Goods Receiver, you’ll be responsible for receiving, inspecting, and managing the inventory of products delivered to the hotel. This role requires keen attention to detail to ensure that deliveries match the purchase orders, handle any discrepancies, and ensure the quality of the goods meets our high standards.
You’ll be hands-on, working directly with the purchasing and operational teams, and be a key contributor to the hotels daily operations. This position involves manual handling and lifting of various items, requiring physical stamina and the ability to safely move and organize heavy goods. You’ll also ensure that stock is stored properly and rotated to reduce waste, while maintaining safety standards throughout the process.
Shift Pattern: Morning shifts, 4 hours per day (6am – 10am), 20 hours per week (Mon, Tues, Thurs, Fri, Sat).
As a valued part of the Forte family, you will:

• Manage deliveries, store products, and ensure stock rotation to reduce waste.
• Collaborate with managers to meet service needs and maintain organization.
• Strong organization, computer skills, and the ability to problem-solve are crucial.
• Deliver high-quality results and exceed expectations.
• Provide discreet, timely service for guest satisfaction.
• Previous hospitality experience preferred.
• Career development and team involvement opportunities. items is essential.
• You’ll be expected to maintain safety standards and follow proper lifting techniques to ensure a safe and efficient work environment.

Who we are looking for

We are seeking enthusiastic and dedicated Goods Receivers who are passionate about maintaining high standards and ensuring our guests comfort.

We are looking for individuals who bring:

• Committed to delivering exceptional service and maintaining hotel facilities.
• Positive attitude with a willingness to learn and grow in hospitality.
• Strong work ethic and enthusiasm for the role.
• Ability to work efficiently in a fast-paced environment and multitask.
• Independent yet effective in team collaboration across departments.
• Focused on maintaining high safety, hygiene, and health standards

Why join us at Rocco Forte Hotels?

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels – £25/€30 per night
• 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
• Extensive learning and development opportunities
• Meals on duty
• Social activities and events
• Recognition programs & Annual awards
• Gym Membership Discounts
• Enhanced Maternity & Paternity Pay
• Pension Scheme
• Season Ticket Loan / Cycle to Work Scheme
• Employee Assistance Programme

Ready to take your next step in your career?

Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.

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