Housekeeping Manager – Luxury 5* Hotel

Rosewood London is seeking a Housekeeping Manager to join its Management Team. This role involves overseeing all aspects of the Housekeeping operation, collaborating closely with the Director and Assistant Director of Housekeeping. Key responsibilities include engaging with guests and associates, mentoring staff, managing costs without compromising brand standards, and recruiting talent. The ideal candidate will have managerial experience in a luxury hotel, strong leadership skills, and the ability to make data-driven decisions. The position offers various benefits, including paid holidays, a pension scheme, and opportunities for career development.

RoleWe are currently looking for aHousekeeping Managerto join our Management Team at Rosewood London. TheHousekeeping Manageris entrusted with overseeing all areas and associates of the Housekeeping operation in close liaison with the Director of Housekeeping and Assistant Director of Housekeeping.Key expectations of this role

• Taking part in engaging with guests, associates and business partners to meet and exceed their needs.
• Acting as a coach and mentor to your allocated associates to ensure high engagement levels, people development and the highest associate retention to strengthen the company culture.
• Managing cost and revenue in your assigned areas of the Housekeeping department without impact on brand, or quality standards.
• Proactively attracting and selecting talent for the department in line with company procedures and culture.

Profile

• Experience at a managerial level within a large luxury hotel environment.
• A good understanding of leading and developing people effectively.
• Possessing an analytical mindset and base decisions on available data
• Proven strategic project management and delegation skills.

All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us its our Calling.Benefits

• 28 days paid holidays per annum including Bank Holidays, increasing to up 35 over time
• Company pension scheme and life assurance
• 12 complimentary room nights and F&B discount worldwide
• Career development opportunities
• Free meals on duty
• Season ticket loan

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