Lettings Accounts Assistant

Charters, part of the Lomond network, prides itself on local knowledge and strong values, with ten offices and over 150 staff dedicated to assisting customers in property matters. They are currently seeking a Lettings Accounts Assistant for their Park Gate office, responsible for processing rental payments, managing accounts, and ensuring compliance with deposit protection schemes. Ideal candidates should possess a finance background, attention to detail, and solid organisational skills. Charters offers a range of benefits, including discounts, counselling support, enhanced leave, and professional development opportunities, fostering a diverse and inclusive workplace. Interested individuals are encouraged to apply.

Welcome to Charters, we’re known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK’s leading network of lettings and estate agencies, we’re proud to have 10 offices and over 150 staff ready to assist our customers. With our team’s extensive industry expertise and local knowledge, we’re here to help people find, sell, and let their property.
Now, we’re happy to offer you an exciting opportunity to join our dynamic team as a Lettings Accounts Assistant in our Park Gate office
Process incoming rental payments
Allocate payments to correct accounts
Chase and follow up on rent arrears
Prepare and process landlord disbursements
Pay contractors for maintenance and repair works
Bank Reconciliation, Investigate and resolve discrepancies
Ensure compliance with deposit protection schemes (e.g., TDS, DPS)
Deal with queries regarding accounts and statements
Generate financial reports for internal use
Assist with monthly and year-end reporting
We’re not just looking for someone who fits our team; we want to be a good fit for you too! We’re looking for individuals with qualities such as;
Background in a finance related role
Previous industry experience ideal, although not essential
Basic accounting knowledge
Proficiency in property management software beneficial (Fixflow, Reapit)
Good Excel and general IT skills
High attention to detail and accuracy
Strong organisational and communication skills
Here’s what you can look forward to:
Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
Our Employee Assistance Programme offers free counselling support sessions.
Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
You’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
Celebrate your loyalty with special days and celebrations for length of service.
We’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
We’re excited to offer these amazing benefits to our hardworking teams. It’s our way of showing appreciation for your dedication. At Charters, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us and experience a workplace that truly values you. Apply today!