Bartender – Mixologist

The Senior Bar Staff member is tasked with fostering an inviting atmosphere and ensuring patrons have memorable experiences. This role requires extensive knowledge of products and services, adherence to food safety regulations, and high standards of cleanliness. Responsibilities include preparing beverages, upselling menu items, managing events, and mentoring junior staff. The ideal candidate will have at least three years of experience in a senior hospitality role, excellent guest service skills, and strong time management abilities. The position emphasises teamwork and a commitment to delivering high-quality service in a dynamic environment.

Job Summary
As a Senior Bar Staff member, you will be responsible for creating an inviting atmosphere, serving beverages, and ensuring that all patrons have a memorable experience. Your expertise in food safety and preparation, along with your ability to upsell menu items, will contribute significantly to our establishment’s success.
Responsibilities
– Maintain a full knowledge of all products and services to ensure consistency in service and standards.
– Represent the Company in a professional manner at all times, upholding the brand, customer service and operating standards and values.
– Maintain, enforce and comply with any and all premises licence conditions in relation to the operation of the business.
– Maintain high standards of cleanliness and organisation at the bar area.
– Prepare and serve a wide range of beverages, including cocktails, coffees, wines, and soft drinks.
– Ensure compliance with food safety regulations and best practices in food preparation.
– Engage with guests to provide exceptional service and enhance their experience.
– Upsell food and drink items to maximise sales opportunities.
– Manage time effectively during busy periods to ensure efficient service.
– Assist in training and mentoring junior bar staff as needed.
– Coordinate what is required for all bookings/events and delegate tasks in order to deliver the perfect event for our customers. This covers room hire events as well as sports bookings.
– Oversee running events with numbers varying from 10 – 300
– Handle customer inquiries and resolve any issues promptly and professionally.
– Collaborate with kitchen staff to ensure smooth operation between the bar and restaurant areas.
– Working with the manager, manage and develop effectively the employees working under his/her control to maximise efficiency, personal development and performance.
Qualifications
– Proven experience in a bar or hospitality environment, preferably in a senior role with a minimum of 3 years experience.
– Strong knowledge of food safety practices and culinary techniques.
– Excellent guest service skills with a friendly and approachable demeanour.
– Ability to upsell effectively while maintaining guest satisfaction.
– Good time management skills to handle multiple tasks efficiently during peak hours.
– Basic maths skills for handling cash transactions accurately.
– A passion for hospitality and a commitment to delivering high-quality service.
Join us in creating unforgettable experiences for our guests while working in a lively environment that values teamwork and excellence!
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