General Manager – Restaurant

An experienced restaurant manager is sought by a client to lead their popular establishment towards success. The role involves overseeing daily operations, driving sales and profitability, and managing a high-performing team. The manager will collaborate closely with the owners to align strategies with the restaurant's vision, ensuring exceptional customer experiences and maintaining high service standards. Key responsibilities include inventory management, compliance with health regulations, and reporting performance metrics. The ideal candidate should possess 3-5 years of management experience, strong financial acumen, excellent communication skills, and a hands-on approach to leadership.

RESTAURANT MANAGER Are you an experienced restaurant manager with a passion for delivering exceptional dining experiences? Our client is seeking a dynamic and driven leader to take full charge of their popular restaurant and lead it to new heights. You’ll work closely with the owners of the business, making a direct impact on the future of the restaurant. This is a hands-on role, perfect for someone who thrives in a fast-paced, customer-facing environment.
Key Responsibilities:
As the Restaurant Manager, you will:

• Lead Operations: Oversee the day-to-day operations of the Restaurant, ensuring everything runs smoothly from opening to closing.
• Drive Sales & Profitability: Set and achieve sales targets, manage budgets, and improve overall profitability through strategic initiatives.
• Team Management: Recruit, train, and develop a high-performing team. Foster a positive work environment that encourages collaboration, accountability, and growth.
• Collaborate with Ownership: Work directly with the business owners to develop and implement strategies that align with the overall vision of the restaurant and garden centre.
• Hands-On Leadership: Lead by example, getting involved in daily operations, assisting the team during busy periods, and ensuring the highest standards of service are consistently delivered.
• Customer Experience: Ensure every guest has an exceptional dining experience. Handle customer feedback and complaints with professionalism and a focus on continuous improvement.
• Inventory & Supplier Management: Oversee stock control, order supplies, and negotiate with suppliers to maintain quality and cost-efficiency.
• Compliance & Safety: Ensure all health, safety, and hygiene standards are met.
• Strategic Planning: Collaborate with senior management and the owners on long-term strategies, menu development, and promotional activities to boost customer engagement and satisfaction.
• Reporting & Analysis: Prepare and present weekly performance reports to the owners, identifying opportunities for improvement and innovation.

What We’re Looking For:

• Proven Leadership: A minimum of 3-5 years of experience managing a high-volume restaurant, café, or similar food service operation.
• Business Acumen: Strong understanding of financial management, including budgeting, forecasting, and profit optimisation.
• Operational Excellence: Expertise in managing staff rotas, stock control, and inventory management.
• Customer-Centric: A passion for delivering outstanding service and an eye for detail.
• Strong Communication: Excellent interpersonal skills, with the ability to engage and inspire both your team and customers.
• Problem Solver: A proactive and creative approach to overcoming challenges and driving continuous improvement.
• Hands-On Approach: Willingness to roll up your sleeves and get involved in every aspect of the restaurant’s operations.

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