Platinum Recruitment Consultancy
Platinum Recruitment is seeking a Head of Guest Services for a 5-star hotel in Ascot, offering a salary of £47,000 per annum plus service charge. The role involves overseeing guest service operations, ensuring exceptional stays, and fostering a high-performing team. Benefits include complimentary stays, discounts at bars and restaurants, free meals on duty, social events, and a referral bonus scheme. The hotel prides itself on outstanding customer service and brand standards. Interested candidates are encouraged to apply and may also benefit from a referral scheme that offers up to £250 per recommendation.
Role: Head of Guest Services
Location: Ascot
Salary / Rate of pay: £47,000 per annum + Service Charge
Platinum Recruitment is working in partnership with a popular hotel in Ascot, and we have a fantastic opportunity for a Head of Guest Services to join their team.
What’s in it for you?
Take a look at some of the perks on offer:
- Complimentary stays
- 50% off at bars and restaurants within the group
- Free Meals on Duty
- Social events throughout the year
- Learning and development opportunities
- £1,000 Refer-a-friend bonus scheme
Package
£47,000 per annum + Service Charge
Why choose our Client?
Our client is a beautiful 5 star hotel that boasts an exceptional spa. Our client prides themselves in delivering exceptional customer service and upholds their brand standards.
What’s involved?
- Oversee all guest service operations, including Front Desk and Concierge, fostering a culture of excellence and teamwork.
- Ensure seamless and memorable stays by proactively anticipating and addressing guest needs in Ascot.
- Maintain high operational standards and continually seek ways to enhance service delivery
- Recruit, train, mentor, and motivate a high-performing team, empowering them to shine.
- Expertly resolve guest concerns, turning challenges into positive outcomes.
Sound like the role for you? Then we would love to hear from you!
Click Apply Now, and one of the team will be in touch to discuss the Head of Guest Services role in Ascot.
Don’t forget to speak to your consultant about our “Recommend a Friend” referral scheme and find out how you could earn up to £250 per recommendation.
Consultant: Kendal Swanepoel
Job Number: 932597 / INDFOHF&B
Job Role: Head of Guest Services
Location: Ascot
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
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Source ⇲
joblookup.com