Hotel Leisure Assistant

About the roleWithin the beautiful Hampshire countryside sits the picturesque Leckford Estate. 4000 acres containing our Farm, Farmshop, Plant Nursery, award-winning Water Gardens, our holiday escapes; Leckford Abbas and Leckford Lodges & Camping and Longstock House. Offering accommodation and meeting/conference facilities to our senior leaders, the beautiful country house Longstock House used to be the […]

About the role
Within the beautiful Hampshire countryside sits the picturesque Leckford Estate. 4000 acres containing our Farm, Farmshop, Plant Nursery, award-winning Water Gardens, our holiday escapes; Leckford Abbas and Leckford Lodges & Camping and Longstock House. Offering accommodation and meeting/conference facilities to our senior leaders, the beautiful country house Longstock House used to be the home of our founder John Spedan Lewis, making this a unique and historically important place to visit and work.

• Pay Rate – £12.40 per hour
• Contract type – Permanent
• Location – Leckford Estate (Longstock House), you may be required to work multi-site across Leckford Abbas and Leckford Lodges and Camping.
• Hours – Full time position available. 37.5 hours per week, weekend working included
• Required – Mixture of food service and housekeeping will be involved in this role.

What can you expect in this role?
Working at Longstock house, you’ll be surrounded by a team of passionate and dedicated hospitality Partners to give our guests the best experience. As co-owners in the business, you’ll see this difference in the way your teammates and you approach your job and carry out your responsibilities.
Within this role, you’ll be preparing the dining room and setting the table for all meals required during a stay, followed by clearance and cleaning after each service and interacting with guests, sharing product knowledge on drinks and food as part of the service. Once service is finished, you’ll be assisting with washing up in the kitchen and operating the dishwasher and putting away items used within the kitchen and dining rooms.
There’ll also be opportunities to collaborate with other teams, such as assisting with housekeeping: stripping the rooms after guests’ departure, changing towels and linen. Remaking beds, cleaning bathrooms, vacuuming, dusting, and general cleaning throughout the house.
As we also offer conferencing and meeting facilities you’ll be required to prepare The Boardroom and other meeting rooms in accordance with specific requests.
Due to the way that the hospitality team operates there is also a requirement to assist across the estate (Leckford Abbas/ Leckford Lodges & Campsite) during particularly busy times.
What can we offer you?
The Partnership puts its Partners first in every area of the business. You’ll be working in a beautiful location with some of the best views and countryside around. You’ll be entitled to the great benefits that our Partners receive such as paid holiday, discount in our Waitrose & John Lewis shops and many other benefits designed to allow our Partners a great work / life balance.
We will offer on the job training and investment in your skills, providing you with progression opportunities and an extra level of support and encouragement.
What do you need?
Hospitality is an ever changing environment with a real focus on great customer service and providing an experience for our guests. This is achieved through each Partner being motivated, creative and great teamwork.

• Self-motivated/ Industrious
• Proficient in IT systems and able to use standard software.
• Excellent communication skills, both written & verbal
• Proven experience of the hospitality industry

We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.
Please review the advertised working hours and contract length to be certain that you can commit to these or we may not be able to progress your application.
Please consider the following when making your application:

• We occasionally close vacancies early in the event we receive a high volume of applications. To avoid disappointment, we recommend you apply early.
• Print off the job description now if you require it.
• Ensure you have an up-to-date CV.

About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

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