Operations Clerk

Job Summary by the careerbalance.co.uk Team:

30Job Description:We are recruiting for an Operations Clerk for our client who are the world’s largest provider of airline catering and in-flight services at Birmingham Airport. The job holder will be responsible for liaising directly with all internal departments to communicate any flight meal increases or changes, aircraft swaps etc. The post holder will be responsible for receiving meal figures from airlines, checking updates, filing, entering information onto IT systems and organising any late meal increases as they come in.

Job Responsibilities
– Retrieving all meal figures received via telex and customer specific systems for distribution to the relevant internal departments
– Entering aircraft changes/movement details into CBase system, informing all internal departments and supervisors
– Follow up with all departments whilst liaising with dispatch with all relevant information
– Communicating via telephone, e-mail system, two-way radio system and PA system with all internal departments, and departmental Managers to ensure on time performance
– Reporting any accidents or incidents and ensure any corrective actions are taken
– Printing of CBase labels for all airlines
– Liaising effectively with members of the Service Delivery team and other Departments
– Allocating airline seats
– Completing all increase logs, strip sheets, a/c registration log, a/c change sheet, filing of telex communications, printing documentation as required, creation of ACOs, checking of final figures, filing ACOs for billing, entering final figures onto system for specific airlines.

Please note your duties will include but are not limited to the above

Hours of work
you will be required to work 12hr shifts on a 3on 3off rota basis and must be flexible to work between the hours of 0500 – 00:00

Pay rate: £12.97 per hour
On completion of 12weeks of work you will then be eligable to transfer onto a season contract with the company directly.

Skills / Experience Required
Excellent customer service skills
Excellent Computer skills essential, including Excel and Word
Able to solve problems and work within strict deadlines
Good knowledge of cBase system – desirable
Able to deliver and improve upon set targets
Able to work on your own initiative
Self-disciplined, reliable and accurate with a keen eye for detail
Able to work as a team member and stand alone
Flexibility in working hours

Please click apply if you are interested in this roleLocation: West Midlands, Birmingham