The Jeya Group
Job Summary by the careerbalance.co.uk Team:
39Job Description:
We are looking to recruit a full-time Business Support Assistant to work on a reception within a Children’s Social Care Office located on Allendale Road, Byker. Office hours will be Monday to Friday 9.00 a.m. to 5.00pm.
Duties:
- To assist in embedding business process improvements.
- To deal with enquiries in line with our procedures and protocols.
- To maintain information systems, accurate records and up to date filing systems as directed.
- To collate and produce management information as needed.
- To sort, distribute and dispatch correspondence in line with our procedures and protocols.
- To contribute to skills transfer activities by the demonstration of duties to support business continuity and to continually improve our service.
- To develop and maintain positive joint working relationships with relevant internal and external stakeholders.
- To give a professional and courteous reception service as needed.
- To account for, reconcile and make sure of the security of petty cash, stock and cash equivalents in line with our Financial Regulations
- To promote and implement our equal opportunities policies in all aspects of employment and service delivery.
As part of your role, you will be required to greet visitors (internal and external), handle internal calls, manage meeting room availability, and receive deliveries.
The ideal candidate will have: Previous reception experience in any office/clinic environment preferred but training will be provided for the right applicant. Ability to multitask, problem solve and have good organisational skills. Excellent communication skills (phone and face to face) Efficient computer skills, internet skills and keyboard skills including the use of Microsoft Office applications
Location: Civic centre Newcastle NE1 8QH
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